🚚 How long does shipping take?

• Orders are processed within 1–3 business days.

• Delivery within India usually takes 4–7 business days, depending on your location.

📍 Do you ship across India?

Yes, we deliver to most locations across India. Remote areas may take slightly longer.

💰 What are the shipping charges?

• Shipping charges (if any) are shown clearly at checkout.

• Free shipping offers, when available, will be mentioned on the website.

📦 How are products packed?

• All products are carefully packed to protect the fabric quality.

• We use safe and eco-friendly packaging wherever possible.

🔍 Can I track my order?

Yes. Once your order is shipped, you will receive a tracking ID via email or SMS to track your shipment.

❗ What if my order is delayed?

• Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.

• If your order is delayed beyond the expected time, please contact our support team.

🏠 What if I am not available at the time of delivery?

• Courier partners usually attempt delivery 2–3 times.

• If delivery fails due to unavailability or incorrect address, re-shipping charges may apply.

❌ Can I change my delivery address after placing the order?

• Address changes are possible before the order is shipped.

• Once shipped, address changes may not be possible.

📦 What if I receive a damaged product?

• Please inform us within 48 hours of delivery with clear photos or videos.

• We will assist you with a replacement or refund as per our policy.

🌍 Do you offer international shipping?

• Currently, OwnWeave ships only within India.

• International shipping options will be available soon.

📞 How can I contact OwnWeave for shipping queries?

You can reach us at:
Email: ownweave@gmail.com
Phone: 8943128852
Website: kaffiandmulberry.com